WireslateAcademy

Account and support

Frequently asked questions

Using Wireslate#

What are the different roles?#

Organization roles (Owner, Admin, Member, Guest) set someone's standing in the organization; whiteboard and space roles (Editor, Commenter, Viewer) set what they can do on a board. The full breakdown is in Roles and permissions.

Can people see my whiteboard without an account?#

Yes, through a public link. Anyone with the link can view the published snapshot and even duplicate it into their own account.

Does Wireslate calculate my numbers automatically?#

Yes. Set the people entering your funnel, the conversion rates between steps, and your costs and revenue, and everything downstream is calculated live. See Add metrics to your funnel.

Can I test "what if" changes without touching my real numbers?#

That's exactly what scenarios are for. Use variants when you want to change the funnel's structure too.

Can two people edit at the same time?#

One person edits at a time, and handing over editing is one click. Everyone else can view and comment in the meantime. See Editing together.

Still have questions?#

You can always reach out at hey@superfaststartup.com. Support replies in English every business day during EST hours.